If you're having issues applying your Groupon voucher during checkout, this guide will help you resolve the problem.
How to Use Your Groupon Voucher
- Enter your Groupon redemption code here (USA) or here (UK) and select "Continue".
- Create your custom product on the next page and add it to your cart.
- If you haven’t already, log in or create an account with Printerpix.
- Enter your shipping details and payment information to complete your purchase.
Please note, vouchers cannot be combined with any other discounts, offers, or promotions.
Common Issues and How to Fix Them
- Voucher Code Is Invalid
- Solution: Double-check the code for any typos and ensure it’s entered correctly. Be mindful of extra spaces if you’re copying and pasting.
- Voucher Has Expired
- Solution: Unfortunately, expired Groupon vouchers cannot be used. Check the expiration date on your deal and contact Groupon (USA) or contact Groupon (UK) for further assistance if your voucher has expired.
- Limitations
- Solution: Verify that the product in your cart matches the terms of your Groupon voucher. Some vouchers are limited to specific sizes, formats, or designs. For example, if a code is entered for a hardcover photo book, the code won't work for a layflat photo book.
- Price Doesn’t Reflect the Discount
- Solution: Verify if the voucher can be combined with other promotional offers, as some restrictions may apply.
- Technical Issues
- Solution: Clear your browser cache or try using a different device or browser. Sometimes, technical glitches can prevent the code from working.
If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here (USA) or click here (UK)
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