If your order contains more than one item, please be aware they may be shipped in separate packages. Kindly review your confirmation email for details about your order.
To check the status of any missing items, enter the Package ID number (starting with "CO...") here (USA) or here (UK). You can find the Package ID next to your invoice number in your confirmation email.
While the packages may arrive separately, the entire order should be received within the estimated delivery date. Please allow 1-3 working days for production before your order is shipped.
If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here (USA) or click here (UK)
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