My Order Doesn't Have Tracking

Created by Hannah Mae, Modified on Wed, 11 Dec at 8:36 AM by Hannah Mae

All orders to the USA and UK will have a track and trace link. You can find this link in your shipping confirmation email. Alternatively, you can enter your invoice or package ID here (USA) or here (UK) to track your order.



After placing your order, please allow 1-3 working days for production before your order is shipped. We allow our couriers a total of 7 working days to deliver the package to you. If your order does not arrive after this time, please contact our customer support team (USA) or customer support team (UK).



If you need further assistance or would like to report an issue, please click the "Submit a Ticket" button located on the right-hand side of the screen or in the menu. You can also click here (USA) or click here (UK)

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